Terms and Conditions

Introduction

In view of the constant development of new communication tools, it is crucial to pay special attention to the protection of privacy.

We are therefore committed to respecting the confidentiality of the personal information that we collect.

Collection of personal information

We may collect your personal information when you voluntarily provide it to us by using our Site or Services:

  • Last name
  • First name
  • Email address
  • Telephone/fax number

The personal information we collect is gathered through forms and by means of interactivity between you and our website. As indicated in the following section, we also use cookies and/or log files to collect information about you.

Forms and interactivity

Your personal information is collected through forms. Please note:

We use this collected information for the following purposes:

  • Contact

Your information is also collected by means of the interactivity established between you and our website, in the following manner:

  • Contact

We use the collected information for the following purposes:

  • Correspondance

Log files and cookies

We collect certain information through log files and cookies. This information includes, in particular, the following:

  • IP address
  • Operating system
  • Pages visited and queries
  • Date and time of visit

The use of such files helps us:

  • Improve service and personalized greetings
  • Statistics

Right of opposition and deletion

We are committed to providing you the right of opposition and deletion of your personal information.
The right of opposition is the option offered to web users to refuse that their personal information is used to certain purposes mentioned at the time the information is collected.

The right of deletion is the option offered to web users to request that their personal information no longer appears, for example, on a mailing list.

To exercise these rights, contact us at:
Email: dg@campbellsbay.ca
Telephone: 819-648-5811
Website section: https://campbellsbay.ca/

Access right

We are committed to providing access and rectification rights to those who wish to access, modify, or remove personal information that concerns them.
To exercise these rights, contact:
Email: dg@campbellsbay.ca
Telephone: 819-648-5811
Website section: https://campbellsbay.ca/

Security

The personal information we collect is stored in a secure environment. Anyone who works for us is required to respect the confidentiality of your information.
To ensure the security of your personal information, we use the following measures:

  • SSL protocol (Secure Sockets Layer)
  • Access management – authorized persons
  • Data backup
  • Username/password
  • Firewalls

We are committed to maintaining the highest degree of confidentiality by integrating the latest technology in order to guarantee the confidentiality of your transactions. However, as no mechanism offers maximal security, there is some degree of risk is associated with the use of Internet for the transmission of personal information.

SMS Text Messaging

We use Short Message Service for internal operations only and not for public use. Any text messages sent by us are solely meant for our operations and employees only.

This phrasing is the standard legal disclosure required by the CRTC in Canada and for cellular carriers for automated business text messaging programs. It ensures transparency regarding potential fees, messaging volume, and user control. We are legally required to include the following information.

Message and data rates may apply Your mobile provider might charge you to send or receive these texts depending on your phone plan. While most modern smartphone plans include unlimited texting, users on pay-as-you-go or legacy plans could be charged per message. “Data” rates apply if the message triggers your phone to download internet content, like opening an attached image or clicking a web link.

Message frequency may vary The company is stating they do not have a completely rigid schedule for how many texts they will send you. Instead of promising exactly “1 text per week,” the volume will change depending on updates, alerts, or how often you interact with their automated service.

Reply STOP to stop This is a universal command built into short-code and business texting registries. Replying with the word STOP forces the carrier-level system to immediately unsubscribe your number and block that specific business from sending you further automated text messages.

Reply HELP to receive help Replying with the word HELP triggers an automatic response containing basic information about who owns the text service, customer support contact details (like a phone number or website), and verification of the program’s terms

SMS Program Disclosure

Our SMS messaging program is intended solely for internal operational communications with employees and authorized personnel. It is not intended for public use.

By participating in this messaging program, they acknowledge and agree to the following:

  • Message and data rates may apply according to their mobile carrier’s plan.
  • Message frequency varies based on operational requirements
  • Consent to receive messages is not a condition of employment, purchase, or service.
  • They may opt out of receiving SMS messages at any time by replying STOP to any message. Upon receipt of their request, they will no longer receive SMS messages from this program unless they subsequently re-enroll.
  • For assistance, reply HELP or contact the program administrator.
  • Supported carriers are not liable for delayed or undelivered messages.
  • We respect their privacy and will use their mobile number only in accordance with our applicable privacy policies and legal obligations.

This SMS program is restricted to authorized internal operational communications and is not available to the general public.